FAQ – Fortune88au

Frequently Asked Questions – Fortune88au

Find clear answers to your questions about accounts, deposits, withdrawals, bonuses, and game rules — tailored for Fortune88au players.

Account & Login

Which currency is accepted?

We only accept AUD – Australian Dollar.

How to create an account?

Click the “Register” button on the homepage. After successful registration, click “Deposit” to top up or “Withdraw” to cash out your winnings.

Can I register multiple accounts?

No. We strictly prohibit multiple account registrations. Violating this rule may result in account restriction and loss of benefits.

Deposit & Withdrawal

What are the deposit and withdrawal limits?
Do I need to bet full line on slot games?

Yes, full line bets are required on all slot games to qualify for withdrawal. Violations will lead to forfeited winnings and credit rollback.

Can I save Free Games from bonus and play later?

No. Bonus Free Games must be used immediately in the same session. Saving games will forfeit winnings with no compensation.

Can I top up if I still have balance?

To avoid bonus confusion, you must play and reduce your balance below AUD 1 or withdraw before submitting another deposit.

What is Rollover and Turnover?

ROLLOVER: Total amount wagered in-game.
TURNOVER: Minimum withdrawal ÷ remaining balance.
WINOVER: Minimum withdrawal ÷ remaining balance.

Can I claim different bonuses at the same time?

No. Promotions, bonuses, rebates, commissions, and angpaos cannot be stacked. Combining them may lead to rule violations and bonus forfeiture.

Gameplay & Platform

Why do game platforms sometimes disappear?

Some platforms undergo maintenance for performance and updates. They will reappear once maintenance is complete.

I met the rollover requirements, but can’t withdraw?

After meeting rollover, please exit the game completely and allow the system to update your progress bar. Withdrawals are only possible once the bar is full.

Can I change my bank account?

To protect all parties, we only allow bank changes if the registered account is blocked/frozen. Proof will be required for verification.

Verification & Support

What if I don’t receive a verification code?

If you don’t receive the code during registration or reset, contact Live Chat. For security, support will verify your member ID before assisting.

Can customer service create an account for me?

No. All users must register personally and verify via mobile. Please click “Register” on the homepage to sign up.